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Wednesday, September 7, 2016

Basic Configuration Steps of CUCM

This post is just a summary note about making a basic call using 2 IP phones with a single CUCM.

After installing CUCM and configuring routing and switching parts, I started doing it through following steps.
Devices used are a CUCM, a 3900 series Router, a 2960 POE switch and 2 Cisco 7945 IP phones

No detailed overview, just required steps are mentioned in an order.

01. Activate Services & Features in Cisco Unified Serviceability Interface
      Go to Tools > Service Activation
      Mandatory Services to activate include Cisco CallManager, Cisco TFTP, Cisco CTIManager,               Cisco WebDialer Web Service etc

From here onwards, you will configure the following under Cisco Unified CM Administration Interface

02. Create Application Users
      Go to User Management > Application User 

03. Change CUCM name to IP address for DNS independence
      Go to System > Server
      Go to System > Enterprise Parameters & change the Phone URL parameters too

04. Configure a Unified CM Group
      Go to System > Cisco Unified CM Group

05. Configure a phone NTP reference
      Go to System > Phone NTP Reference

06. Configure a Date/Time group
      Go to System > Date/Time Group

07. Configure a Region
      Go to System > Region
      In the Modify Relationships to Other Regions section, define the codec that will be used

08. Configure Locations
      Go to System > Locations

09. Configure Device Pools
      Go to System > Device Pool

10. Create a Phone Button Template
      Go to Device > Device Settings > Phone Button Template

11. Create a Softkey Template
      Go to Device > Device Settings > Softkey Template

12. Create a Common Phone Profile
      Go to Device > Device Settings > Common Phone Profile

13. Configure Partitions
      Go to Call Routing > Class of Control > Partiotion

14. Configure a CSS
      Go to Call Routing > Class of Control > Calling Search Space

15. Configure a H.323 Gateway or SIP Trunk
      Go to Device > Gateway / Trunk

16. Configure a Route Group
       Go to Call Routing > Route/Hunt > Route Group

17. Configure a Route List
      Go to Call Routing > Route/Hunt > Route List

18. Configure a Route Pattern
      Go to Call Routing > Route/Hunt > Route Pattern

19. Add Users via LDAP Synchronization
      Cisco DirSync Service must be enabled first
      Go to System > LDAP > LDAP System
      Go to System > LDAP > LDAP Directory

20. Create an End User
      Go to User Management > End User

21. Configure LDAP Authentication for End Users
      Go to System > LDAP > LDAP Authentication

22. Add an IP phone Manually
      Go to Device > Phone
      Add a DN on the phone line

23. Add phones using Auto Registration
      Go to System > Cisco Unified CM
      Click on a CUCM and go inside an enter Starting & Ending Directory Numbers

24.  Adding End Users and Phones with the BAT
       Cisco Bulk  Provisioning Service must be enabled first
       Go to Bulk Administration > Upload/Download Files

3 comments:

  1. There might some different approaches according to place or knowledge. Your skills depends on how you got an opportunity and where you have trained. Personal or professional training might distinguish between each other.
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  2. Pretty! This was a really wonderful article. Thanks for supplying this info.

    ReplyDelete
  3. Hellow
    thanks for explaining this method,
    so i install cucm in the VMwear and 2 ip phone in the VMwear and i add by cucm ip phone and make call from ip phone to ip phone it work normally, but my question is, how to connect wiring and real ip phone with port switch and router, by the way i have cisco router 2800 and poe switch 3750 and ip phone and i configured to router and switch, so i have all that and configured but i need how to connect pc computer to ip phone to access from cucm to ip phone thank for thanks in advance

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